1. Overview:
Our company is committed to providing timely and efficient shipping and delivery for the services we offer, including property blueprints and construction materials ads posting. This policy outlines the terms and conditions for shipping and delivery to ensure a smooth and transparent process for our clients.
2. Property Blueprints:
Digital Blueprints:
Delivery Method: Digital blueprints are delivered via email or a secure download link immediately upon purchase.
Delivery Time: Digital blueprints are typically delivered within a few minutes of purchase. In rare cases of technical issues, delivery may take up to 24 hours.
Delivery Confirmation: An email confirmation with the download link will be sent to the email address provided at the time of purchase.
Physical Blueprints:
Processing Time: Physical blueprints are processed and prepared for shipping within 3-5 business days from the order date.
Shipping Method: Physical blueprints are shipped via standard courier services. Expedited shipping options may be available upon request.
Delivery Time: Delivery times for physical blueprints vary based on the shipping method selected:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Tracking Information: A tracking number will be provided once the blueprint has been shipped. This can be used to track the shipment's progress.
3. Construction Materials Ads Posting:
Service Execution:
Ad Posting: Ads for construction materials are posted on the selected platforms within 1 business day of order confirmation.
Confirmation: Clients will receive a confirmation email once the ad has been successfully posted. This email will include details of the ad and links tothe platforms where the ad is live.
4. Shipping Charges:
Digital Products: No shipping charges apply to digital products as they are delivered electronically.
Physical Products: Shipping charges for physical blueprints will be calculated based on the delivery address and shipping method selected. The total shipping cost will be displayed at checkout before payment is processed.
5. Delivery Issues:
Missing or Delayed Deliveries: If you do not receive your physical blueprint within the expected delivery time or experience issues with digital delivery, please contact our customer service team within 7 days of the expected delivery date. We will investigate the issue and work to resolve it as quickly as possible.
Damaged Goods: If a physical blueprint arrives damaged, please notify us within 48 hours of receipt. We will arrange for a replacement or refund based on the nature of the damage.
6. Special Considerations:
Force Majeure: We are not liable for delays or delivery failures caused by unforeseen events such as natural disasters, strikes, or other circumstances beyond our control. In such cases, we will make reasonable efforts to minimize delays and keep you informed.
Incorrect Information: Ensure that all shipping information provided is accurate. We are not responsible for delays or issues arising from incorrect or incomplete address information provided by the client.
7. Contact Information:
Customer Service: For any questions or issues related to shipping and delivery, please contact our customer service team at:
Email: supportteam@buildingbuilders.in
Phone: +91-7708-026-234
Address: 113 Middle Street, Vettavalam, Thiruvanna malai,Tamil Nadu,India. ZIP Code : 606754
Conclusion:
This Shipping and Delivery Policy is designed to provide transparency and ensure a smooth experience for our clients. By clearly outlining our processes and addressing potential issues, we aim to deliver high-quality service and support for all our products and services.